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Installation:

1. Check whether the fasteners of all parts of the machine are loose. If they are loose, they should be tightened
2. Place the machine on level ground which is not easy for other people to approach
3. The grounding mark at the lower part of the machine must be grounded reliably to avoid electric leakage
4. The user shall provide all-pole disconnecting devices (such as a knife switch) to connect the machine cable
5. Close the knife switch and pull the switch handle to make the machine run in. The machine can be put into use without abnormal sound
Operating procedures:
Stir
First, pour the flour into the mixing barrel, add 50% water to stir, and mix for about 5 minutes. If the dough turns with the auger, sprinkle some dry flour to eliminate it. Attention: do not put your hand in when the machine is running
Maintenance procedures:
1. Check the fasteners of all parts frequently in use, and fasten them in time if they are loose.
2. When mixing flour, the amount of flour should not exceed the capacity of the flour barrel, so as to avoid damaging the motor.
3. If oil is found in the dough, it should be repaired in time and the oil seal should be replaced.
Clean:
1. The machine should be cleaned in time after use, so as not to affect its reuse.
2. When cleaning, the height of adding water in the face barrel should not exceed the lowest point of the shaft, so as to prevent water from overflowing from the shaft hole of the side plate of the face barrel or flowing into the interlayer of the side plate, thus affecting the service life.
3. This machine is a drip-proof appliance, and it is forbidden to clean it with a water spray pipe.
Attention:
1. It is strictly forbidden to put your hand into the flour barrel to stir the flour.
2. If the electrical switch is damaged, it should be replaced by a professional electrician.
After-sale service:
1. After purchasing the machine, please use and maintain it according to the manual.
2. The motor is guaranteed to be replaced for one year. If the machine is damaged due to the improper operation of the user, only the replacement fee will be charged




  • Company Advantage
               
    •                    
      20 years of experience in commercial kitchen equipment
    •                    
      Full range of products for commercial kitchen
    •                    
      10000㎡ factory, OEM available
    •                    
      With a consultant, designer, engineer,after-sales team
    •                    
      24-hour online service


Certifications and Patent





                        

           

Frequently Asked Questions about professional kitchen supplies

Q:

Where do you have local support?        

A:

In UAE, Saudi Arabia, Thailand, Vietnam, Indonesia, Cambodia, Tanzania, Mauritius, and Reunion, we can provide local support

Q:

Do you have an installation service?        

A:

Yes, we have an engineering team for installation instruction, but it will be extra charged.

Q:

What's the warranty?        

A:

1-year warranty, but easily worn spare parts and human-factor damage will be charged an extra fee

Q:

How to provide after-sales service?        

A:

1. Online support, free spare parts by warranty 2. If there is a distributor, there will be local support

Q:

How do I choose a spiral mixer?        

A:

No. 1: Dual-pulley system. Consider a spiral mixer that features a dual-pulley system. ... No. 2: Quality components and construction. Less isn't always more. ... No. 3: Two mixing speeds. ... No. 4: Bidirectional bowl rotation. ... No. 5: Absorption rate. ... No. 6: Size options.




Basic Information
  • Year Established
    2008
  • Business Type
    Manufacturing Industry
  • Country / Region
    Tianan Headquarters Center, No.555 North Panyu Avenue, Donghuan Street, Panyu District, Guangzhou
  • Main Industry
    Food & Beverage Machinery
  • Main Products
    Commercial kitchen equipment
  • Enterprise Legal Person
    Jean Yang
  • Total Employees
    201~1000 people
  • Annual Output Value
    USD 17,000,000
  • Export Market
    European Union,Middle East,Eastern Europe,Latin America,Africa,Oceania,Japan,Southeast Asia,America
  • Cooperated Customers
    Marriotts,Hilton,Ramada,Gahna Hospital,etc
Company Profile
Shinelong Group includes Shinelong company which is a global commercial kitchen solution provider and Furnotel company which is an expert in commercial kitchen equipment.
Since 1998, Shinelong Group has started as a stainless steel workshop.
In 2008, Shinelong started to set up a professional service office and Furnotel brand center when realized the importance of the uniqueness of a brand. The team includes more than 50 persons, 25 of them in the pre-sales and after-sales service department, 4 of them in the products developing department, 3 of them in the quality control department, 3 of them in the marketing department, and the rest in the supporting department. From then on, Shinelong has devoted to manufacturing professional commercial kitchen equipment as well as A to Z solutions in F&B, catering, and central kitchen, till now, the service has been delivered to the Middle East, Africa, Asia, and Oceania, and more than 120 countries with more than 2800 cases.
Shinelong hopes to be a worldwide leading enterprise devoted to commercial kitchen equipment solutions. And Furnotel hopes to be a global leading brand of China commercial kitchen equipment.
Company Video
Certifications
ISO
Issue by:CFL
CE
Issue by:LCIE
CE
Issue by:ECM
CE
Issue by:INTERTEK
Contact Us
Take advantage of our unrivaled knowledge and experience, we offer you the best customization service.
CONTACT US

Shinelong's reliability and service orientation ensure the development of long term relationship with customers.

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    They are all manufactured according to the strictest international standards. Our products have received favor from both domestic and foreign markets.
    They are now widely exporting to 200 countries.
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