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If the machine breaks down, how does Shinelong handle it? How does Shinelong provide repair services and spare parts support for international customers?
2026-01-19
Shinelong has a responsive global after-sales service system to provide you with worry-free protection!
24/7 Quick Response: If a machine breaks down, Shinelong's 24/7 all-weather after-sales team is ready to respond. Once you contact us, support begins immediately, intending to restore your kitchen to normal operation as quickly as possible.
International Repair Solution: For international customers, Shinelong prioritizes providing immediate online solutions to solve many common problems through remote guidance via video conferences. For complex repairs that must be solved on-site, Shinelong has a professional global service network and solutions.
Reliable Spare Parts Supply: We promise to provide long-term and stable spare parts supply guarantees for all series of Shinelong kitchen appliances you purchase, ensuring your equipment can be maintained in time throughout its life cycle.
After-sales contact information: Tel: +86 189 9881 8517 / Email: service@chinashinelong.com
Encountered a problem? Don't worry, Shinelong's global after-sales team is on standby for you 24/7!
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Since SHINELONG was established in Guangzhou in 2008, we have made great strides in the fields of commercial kitchen planning and kitchen equipment manufacturing.
IF YOU HAVE ANY QUESTION,PLEASE CONTACT US.
WhatsApp: +8618902337180
WeChat: +8618924185248
Telephone: 20-34709971
Fax: +86 20 34709972
Email: info@chinashinelong.com
After-Sales Contact
Whatsapp :+8619195343796
Email: service@chinashinelong.com
Add: No. 1 Headquarters Center, Tian An Hi-tech Ecological Park, Panyu Avenue, Guangzhou, China.