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Shinelong-um fornecedor líder de soluções turnês na hospitalidade e catering desde 2008             

SHINELONG Project Team Completes Commercial Kitchen Service Visit to Mongolia

Strengthening Support for Local Foodservice Operators

SHINELONG Project Team Completes Commercial Kitchen Service Visit to Mongolia 1
The SHINELONG project team has successfully concluded a five-day service trip to Mongolia, with activities centered in Ulaanbaatar. This visit focused on returning to partner sites, conducting technical inspections, resolving equipment issues and engaging directly with clients across multiple segments, including quick-service restaurant (QSR) chains, cafés, central kitchens and school canteens. The trip further reinforced SHINELONG's commitment to delivering dependable after-sales support and long-term commercial kitchen solutions to our partners.
SHINELONG Project Team Completes Commercial Kitchen Service Visit to Mongolia 2
During the site visits, the team observed that several operators were facing recurring equipment problems primarily due to insufficient daily cleaning and lack of regular maintenance awareness. Upon inspection, SHINELONG technicians carried out a full assessment of each kitchen's operating condition, identified damaged components, and helped clients source the required spare parts. The team also provided detailed guidance on equipment upkeep, preventive maintenance routines and basic troubleshooting, enabling operators to reduce downtime and maintain stable kitchen operations.
SHINELONG Project Team Completes Commercial Kitchen Service Visit to Mongolia 3
A key highlight of the trip was a visit to a central kitchen specializing in hamburger production. SHINELONG's consulting manager and kitchen designer conducted an on-site evaluation of the facility's workflow, production capacity, equipment configuration and space utilization. In response to the client's request to increase output without expanding the kitchen footprint, the team proposed practical recommendations, including workflow optimization, adding a back-of-house storage zone, and considering the adoption of smart commercial kitchen equipment such as walk-in cold rooms, dough dividers and rounders, and commercial proofers. The client expressed strong appreciation for the team's professional insight and patient guidance.
SHINELONG Project Team Completes Commercial Kitchen Service Visit to Mongolia 4

Beyond individual cases, this visit served as another demonstration of SHINELONG’s comprehensive after-sales strategy for overseas markets. The company follows a service philosophy that ensures turnkey solutions are accompanied by responsive technical support. Through online inspections, communication with operators and rapid response to equipment issues, SHINELONG provides its partners with reliable, stable and professionally managed kitchen solutions.

As a one-stop commercial kitchen solution provider, SHINELONG has delivered high-quality projects in regions across Southeast Asia, the Middle East, Africa, and Central Asia. From international hotel chains to large-scale central kitchens and fast-growing QSR brands, the company’s expertise and service capability have earned strong trustworthy from our clients. By combining full line equipment supply with after-sales support and consulting, SHINELONG continues to build long-term partnerships and deliver commercial kitchens designed for operational efficiency, food safety and sustainable growth.

With this Mongolia visit successfully completed, SHINELONG will continue enhancing its overseas service network and deepening its involvement in international foodservice development. The company remains committed to building better kitchens for partners around the world.

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Desde que Shinelong foi criado em Guangzhou em 2008, fizemos grandes progressos nos campos de planejamento comercial de cozinha e fabricação de equipamentos de cozinha.


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